Shipping and delivery
国内配送 Domestic shipping
配送料金の目安
主に使用する業者：日本郵便株式会社/クロネコヤマト/佐川急便（サイズや商品により変動します）
配送料金の目安*：
Small サイズ - ゆうパケットまたはネコポス規定サイズに収まる商品、1kgまで・・・全国一律￥330（税込）
Middle サイズ - 80サイズに収まる商品、25kgまで・・・一律￥990（税込）
Large サイズ - Small/Middleサイズ以上の重さ・・・一律￥1990（税込）
Extra Large サイズ - Small/Largeサイズ以上の重さ・・・一律￥3000（税込）
※￥5999以上ご購入頂いた場合は送料無料
※商品の総重量により送料は変動します
※商品数に限りがございます。大量にご注文される場合は、必ず事前にお問い合わせください
※送料には出荷手数料費が含まれます
Estimated shipping fee *
Mainly used by: Japan Post Co., Ltd./Kuroneko Yamato/Sagawa
Small size: fit in the Yu-Pack MAX specified size, up to 1 kg ... Nationwide uniform ¥ 330 (tax included)
Middle size: fit in 80 size, up to 25 kg ... Flat rate ¥ 990 (tax included)
Large size: Over Small / Middle size... ¥ 1990 (tax included)
Extra Large size: Over Small / Large size... ¥ 3000 (tax included)
*Free shipping on purchases of ¥ 5999 or more
*Shipping fee will vary depending on the total weight of the product
* Shipping fee includes shipping handling fee
配送時期の目安
小規模で運営をしているため、日本国内における発送は、商品ご購入より3-5営業日ほどお時間を頂いております。ご理解ご了承のほど、何卒よろしくお願い致します。
ご注文が集中した場合や、連休前後、商品種類やお届け地域によっては商品到着が遅れる可能性もございますので予めご了承下さいませ。
We will do our best to ship as soon as possible, but since it is operated by a small fir, it will usually be shipped within 3-5 business days after the product is purchased. We recommend that you place an order with a margin.
Please note that the arrival of products may be delayed due to the concentration of orders or the weather conditions.
お届け日を指定したい場合
ご指定の日時がある場合は、ご注文画面内のメモ欄にご希望日時をご記入ください。
予めご指定いただいた日のお届け日に届くよう出荷いたします。（一部の地域ではご希望の指定日時でのお引渡しが出来ない場合もございます。）
※ゆうパックMAXはポスト投函のため、日時指定ができません。
If there is a specified date and time, please enter the desired date and time in the memo field on the order screen.
We will ship it so that it arrives on the delivery date specified in advance. (In some areas, delivery may not be possible on the specified date and time of your choice.)
* Since Yu-Pack MAX is post-mailed, you cannot specify the date and time.
International shipping
Shipping cost
Overseas shipping charges will be added based on the total weight of the purchased items based on the international mail shipping charges regulations.
We will try to pack it compactly to reduce shipping costs as much as possible, but please understand that shipping charges from within Japan are inevitably high compared to other countries, so it is an unavoidable choice :(
Small size: ¥1800 (Approx. 14euro / 16USD / 12GBP)
Middle size: ¥2400 (Approx. 18euro / 20USD / 15GBP)
Large size: Over Small / Middle size... ¥3,900 (Approx. 30euro / 34USD / 25GBP)
Extra Large size: Over Small / Large size... ¥6,900 (Approx. 52euro / 60USD / 44GBP)
Shipping types
There are three shipping types for international mail: Airmail, Surface mail and Economy Air (SAL). The delivery method differs depending on the destination country / region. For details, see the table below.
PLEASE NOTE, due to COVID-19 significant delays are expected on all online orders, delivery to some countries, including the United States and Australia, could take a few months. If you have any queries please message us.
20 October 2021 updated
Express Mail Service (EMS) or Airmail
China, the United States (The arrival of mail is concentrated in the United States, causing delays in the delivery of mail. In addition, delivery will be done by non-face-to-face methods.), South Korea (There will be a delay in the delivery of mail in the destination country / region.Delivery in the following areas will be done by non-face-to-face methods. Target area: Daegu), the Philippines (The International Exchange Bureau accepts mail from outside the destination country / region with the minimum number of personnel, and there will be a delay in the delivery of mail in the destination country / region. Only mail containing checks, medicines, etc. will be delivered to the quarantine area.), Taiwan, Thailand (There will be a delay in the delivery of mail in the destination country / region.), Hong Kong, United Kingdom, Iceland, Ireland, Argentina, Albania, Andorra, Ukraine (There will be a delay in the delivery of mail in the destination country / region. Delivery in the following areas will be done by non-face-to-face methods.), Egypt, Ethiopia, Indonesia*, Estonia*, Austria*, Netherland*, Croatia*, Colombia*, Croatia, Switzerland*, Sweden*, Spain*, Sri Lanka, Slovakia*, Slovenia, Serbia, Denmark*, Germany*, Turkey, New Zealand*, Norway, Hungary, Finland, France, Vietnam*, Belgium, Poland, Portugal, Macao, Malaysia (There will be a delay in the delivery of mail in the destination country / region. In addition, delivery will be done by non-face-to-face methods. Delivery to closed areas will stop.), Mexico, Monaco, Morocco*, Jordan*, Latvia*, Lithuania*, Luxembourg, Singapore*, etc.
* = There will be a delay in the delivery of mail in the destination country / region. Delivery in the following areas will be done by non-face-to-face methods.
Australia (There will be a delay in the delivery of mail in the destination country / region. In addition, delivery will be done by non-face-to-face methods.), the United Arab Emirates, Israel, India, Cambodia, Greece, Saudi Arabia, Georgia, New Caledonia, Bangladesh, Fiji, Brazil, Peru, Malta, Laos, Russia, etc.
Delivery areas are not limited to the countries listed above. Please contact us for more information. I would like to help you as much as possible.
Estimated delivery time
PLEASE NOTE, due to COVID-19 significant delays are expected on all online orders, delivery to some countries, including the United States and Australia, could take a few months. If you have any queries please message us.
The delivery period depends on the delivery method of each country or region. Based on the above EMS table (Japan Post) and our experience so far, we have summarized the guideline below, but due to the influence of Covid-19, there is a big delay in delivery all over the world. Please note that it is. The following delivery times are for reference only, and we recommend that you purchase earlier than usual.
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Surface Mail: 2-3months
About Custom Duties
Customs officers at the destination country/region may determine that customs duties are chargeable depending on the item. Please note that recipients are liable for such customs duties. VAT is added onto the postage costs for UK & Europe. So the amount seen on your parcel may differ from the amount you were charged. Charges are calculated automatically when you check out. If you have any questions about shipping then please ask and I'll try to help.
Please note that we are not capable of answering whether a particular item is subject to customs duties or not as it is up to customs of the destination countries/regions and we are do not have the information before the shipment.For the above reason, if the sender (the user of the service) and the recipient are not the same, the sender is advised to inform the recipient of the coming arrival of a shipment in advance.